Arte Crochet Studio respects your privacy. This policy explains how we collect, use, and protect information through artecrochetstudio.com, our inquiry form, and our business communication channels.
Information we collect
When you send an inquiry, we may receive your name, email address, company, country or region, buyer type, estimated order quantity, products of interest, social or WhatsApp contact, and the information in your message. The inquiry may also include non-personal attribution data such as landing page, referral source, UTM campaign, contact entry point, and selected product. Our hosting and security providers may process basic technical logs such as IP address, browser type, device information, and access time.
How we use information
We use this information to respond to inquiries, prepare quotations and production plans, manage samples and orders, provide customer support, protect the website, measure content performance, and improve our products and B2B marketing. We do not sell or rent personal information.
Service providers and platforms
Information may be processed by service providers that support our operations, including Formspree for website inquiries, Vercel for website hosting, aggregate web analytics and performance measurement, and Google for business email, search tools, and optional Google Analytics. Communication or content platforms such as WhatsApp, Meta, Instagram, TikTok, YouTube, and Pinterest may also process information when you use or interact with those services. Each provider processes information under its own terms and privacy policy.
Analytics and your consent
Google Analytics is optional and is loaded only after you choose “Accept analytics.” It may use browser storage and process information such as pages viewed, approximate location, device and browser details, referral source, campaign parameters, and website interactions. Choosing “No thanks” prevents Google Analytics from loading. You can reopen the choice below at any time.
Retention and international processing
We retain information only for as long as reasonably necessary to manage inquiries, business records, legal obligations, disputes, and security. Because we work with international buyers and service providers, information may be processed in countries or regions outside your own.
Your choices and rights
You may ask us to access, correct, or delete personal information we hold about you, or object to certain uses where applicable. Some records may need to be retained for legal, accounting, fraud-prevention, or security purposes.
Children and policy updates
Our website and wholesale services are not directed to children. We may update this policy when our services or legal requirements change; the current version and effective date will remain available on this page.
